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Medicaid Contract Purchasing Specifications

MEDICAID MANAGED CARE FOR PEDIATRIC SERVICES

A TECHNICAL ASSISTANCE DOCUMENT
(September, 1999)

Funded with support from:

Health Resources and Services Administration, US DHHS
Centers for Disease Control and Prevention, US DHHS
The David and Lucile Packard Foundation

CONTENTS

This document, Optional Purchasing Specifications: Medicaid Managed Care for Pediatric Services (Medicaid Pediatric Purchasing Specifications), was prepared by the George Washington University Medical Center, School of Public Health and Health Services' Center for Health Services Research and Policy (CHSRP) in consultation with experts in child health policy. This technical assistance document should be viewed as a tool to assist Medicaid agencies and other public purchasers identify key issues as they prepare their purchasing agreements with managed care organizations (MCOs).

The contents of this document are optional and are not policy guidance of the Health Resources and Services Administration (HRSA), Centers for Disease Control and Prevention (CDC), or the Health Care Financing Administration (HCFA).

These sample specifications provide a broad menu of draft provisions for contracts, requests for proposals (RFPs), requests for information (RFIs), and general service agreements for the purchase of covered health benefits from MCOs through Medicaid on behalf of eligible children and adolescents. Some of these illustrative provisions reflect federal law; some reflect professional guidelines; and some reflect the judgment of experts in maternal and child health. The key to these different bases is explained below.

The Origins of This Technical Assistance Project

Since 1995, CHSRP has conducted an intensive examination of contracts between state Medicaid agencies and MCOs. This analytic work has produced three editions of a comprehensive study of contract provisions. The most recent version is the six-volume document, Negotiating the New Health System: A Nationwide Study of Medicaid Managed Care Contracts (3rd Ed. 1999), www.gwu.edu/~chsrp.

Negotiating the New Health System is a part of a broader managed care contract analytic studies and technical assistance project financed by numerous funders, including HRSA, CDC, the Substance Abuse and Mental Health Services Administration (SAMHSA), the David and Lucile Packard Foundation, and the Commonwealth Fund. The Pew Charitable Trusts and the Annie E. Casey Foundation supported original funding for this project. The development of sample purchasing specifications under managed care constitutes one component under this project.

The process for developing these sample specifications began with guidance from a HRSA working group. A parallel process relating to adolescent health and school health was conducted with CDC staff. CDC and HRSA agreed to incorporate these components into the pediatric specifications. Draft specifications were prepared and presented to various agencies, including HRSA, CDC, and HCFA. The sample specifications were reviewed through a series of vetting meetings involving state Medicaid and public health officials, providers, MCO representatives, consumers, and other outside child health experts. The changes suggested at these vetting meetings have been incorporated into the sample specifications and have been reviewed by representatives from these meetings.

Organization and Structure of This Technical Assistance Document

These sample specifications contain over 120 illustrative sections. These specifications also include over 55 alternative options, which take the form of footnotes. These sample specifications and alternative options are for the consideration of state purchasers that are interested in buying pediatric care for Medicaid-eligible children from MCOs on a risk basis. The suggested language is organized by issue so that a user with a particular interest can refer only to those portions of the document that are relevant.

The sample specifications were developed to be consistent with the Medicaid statute as amended by the managed care provisions in the Balanced Budget Act of 1997(BBA), P.L. 105-33.In addition, these specifications are consistent with the available interpretations of the BBA provisions as reflected in letters to state Medicaid directors issued by HCFA and available at www.hcfa.gov/medicaid. On September 29, 1998, HCFA issued a proposed rule to implement the changes enacted in the BBA with respect to Medicaid managed care (63 Fed. Reg. 52022). This document will be revised to conform to the applicable provisions in the final rule.

The specifications are divided into an Overview of Contractor's Duties and 14 accompanying Parts that provide greater detail on specific subject areas. The logic of this format — an Overview and various Parts — is as follows.

First, there is no universally accepted drafting format for Medicaid purchasing agreements; instead, each state has its own approach. In order to be useful to as many interested states as possible, illustrative specifications such as those in this document must be organized into segments of manageable size that are readily accessible to different potential users.

Second, much of the federal policy and the science in this area has been evolving and will continue to do so. The format of this technical assistance document allows new developments in any one area to be incorporated into the relevant Part without redrafting the remainder of the document.

Finally, contracts or agreements between purchasers and MCOs tend to cover a wide range of substantive issues. This format is designed to facilitate the drafting and negotiation of these documents by enabling the parties to refer to those provisions for which they need technical assistance. In short, the Overview and the individual Parts are portable; that is, they can be broken out separately or integrated into other purchasing documents as the circumstances require at the option of the purchaser.

These sample specifications are designed for numerous users including: agencies that want to construct a new purchasing document; agencies that have a purchasing document in use but wish to modify it; public health agencies, other state and local agencies, and constituency groups that want to provide technical assistance to the purchasing agency; and MCOs. Consumers and health care providers also should find this document useful in helping them identify key issues in managed care contracting.

Not all users can be expected to be interested in every issue addressed in these sample specifications. To facilitate the use of this document, CHSRP will develop User Guides that identify the specific provisions that are relevant to certain users. The following User Guides appear at the end of this document: State Title V Agencies, Adolescents, School Health, and Community Health Centers.

The illustrative language in this document is drafted to minimize ambiguity and maximize clarity. The more clearly an MCO understands what is expected of it by the purchaser, and the more clearly a purchaser understands what the MCO is obligating itself to provide, the more likely it is that any agreement between the two parties will be carried out to the mutual satisfaction of each and will be likely to benefit the children enrolled with the MCO.

Format and Optional Nature of This Technical Assistance Document

Each Part contains three elements: suggested language for purchasing agreements, alternative options to such language, and compliance measures that Purchasers may wish to use in evaluating the performance of MCOs and their compliance with particular duties.

Consider for example §101A(c) of Part 1A. This section offers language as to the grounds on which MCOs might be prohibited from denying coverage to a Medicaid-eligible child. There are eight suggested categories of prohibited grounds for denial.

One ground, denial on the basis that the item or service is experimental, permits an MCO to deny coverage only if the contractor adheres to federal standards regarding when a service is considered experimental under Medicaid. (see §101A(c)(3)). Many insurers, in fact, use significantly different standards in administering their private products.

One option available to an interested state purchaser is not to include such language. This option is contained in the alternative option suggested in footnote 4. Another option would be to include the language in §101A(c)(3) but to modify the definition of "experimental" so as to narrow (or broaden) the class of items and services which could be subject to denial. Yet another option available to the purchaser is to include this language (as modified) along with one or more of the remaining seven categories.

Whatever policy the state purchaser chooses, it should be interested in determining the extent to which the MCO is in compliance with the purchaser's policy. At the end of Part 1A, in boldface, is a suggested compliance measure that the purchaser may wish to use in making this determination.

Procedural time frames are generally not included in these specifications. Instead, a bracket ([ ]) serves as a placeholder for the state purchaser to insert a selected time frame. The only exception is in cases where the applicable federal statute or regulation specifies a time frame.

How to Use This Technical Assistance Document

As mentioned above, the contents of this document are optional. Some of the specifications are based on federal law, some are based on formal guidelines, and some are based on the best judgment of maternal and child health experts. To assist the user in identifying the basis (or bases) for each sample specification, this document uses the following symbols:

  • An "L" means the provision is based in whole or in part on federal Medicaid law, as articulated in the Medicaid statute, a federal regulation or other written HCFA policy, such as Letters to State Medicaid Directors.

  • A "G" means the provision is based in whole or in part on formal guidelines issued by, or under the auspices of, a government agency, a professional society, or a formally convened deliberative body.

  • A "K" means the provision is based in whole or in part on the best judgment and opinions of persons knowledgeable in the maternal and child health care practice, delivery, and management. This symbol is used to signify sample specifications that do not reflect a formal legal policy or that are not part of a formal guideline but that are recommended as an option because they reflect good practice in the opinion of experts. These provisions do not represent HCFA policy, nor the position of the Medicaid program.

The drafting format used in these sample specifications is as follows

  • The Overview and each Part are divided into sections, identified by "§";
  • Each section, in turn, is divided into one or more subsections: "(a)", "(b)", etc.;
  • A subsection may be divided into one or more paragraphs: "(1)", "(2)", etc.;
  • A paragraph may be divided into one or more subparagraphs: "(A)", "(B)", etc.; and
  • A subparagraph may be divided into one or more clauses: "(i)", "(ii)", etc.

Every state purchaser has its own drafting format. The particular format used in these sample specifications is NOT intended as a substitute for each state's own format. Instead, it is intended simply to divide each suggested provision into the smallest practicable policy elements. This division and subdivision format is designed to enable a user to identify quickly the policy choices contained in each provision and to identify which, if any, of the elements the user wishes to adopt. This format also serves as a detailed checklist for those users who wish to compare portions of their current purchasing documents with the relevant portions of these sample specifications.

For example, assume a state purchaser uses the following language relating to data:

"7. Reporting Requirements...

b. The HMO-MA shall supply additional data upon the request of the Department....

c. The HMO-MA shall supply such other reasonable information as the Department may from time to time request..."

If this purchaser were to find that potential contractors are seeking greater specificity in order to better evaluate the potential administrative burden that they would be undertaking, the purchaser could use Part 9 of these specifications. Part 9 identifies nine different types of data that a purchaser may wish to collect, as well as the provisions relating to issues that cut across all types of data, including confidentiality, public access, ownership, and purchaser access.

The introductory commentary accompanying Part 9 also explains the federal statutory context and refers the user to the relevant tables of Negotiating the New Health System (3rd Ed.) where language from other state purchasing agreements may be found. Finally, the table of contents will also lead interested purchasers to specifications on MCO information systems and remedies for noncompliance with any duties a purchaser may wish to impose. These different elements are integrated into a comprehensive statement of Contractor's duties relating to data in §901 ("In General").

Assume the purchaser decides to clarify that MCOs must collect and report data that the purchaser needs to enable its Medicaid Management Information System to perform as required under federal law. The sample specifications suggest the following language:

"§906. Aggregate Utilization Data...

L(b) MMIS � Contractor shall collect and report to Purchaser, in such form and manner as Purchaser specifies, the aggregate utilization data necessary to enable Purchaser to comply with the requirements of §1903(r) of the Social Security Act, 42 U.S.C.§1396b(r), relating to the operation of a Medicaid Management Information System."

The purchaser could then adapt this sample specification to its own format:

"7. Reporting Requirements...

b. The HMO-MA shall supply additional data upon the request of the Department....

c. The HMO-MA shall supply such other reasonable information as the Department may from time to time request, in such form and manner as the Department specifies, including the aggregate utilization data necessary to enable Purchaser to comply with the requirements of §1903(r) of the Social Security Act, 42 U.S.C.§1396b(r), relating to the operation of a Medicaid Management Information System."

Issues Not Addressed in This Technical Assistance Document

These sample specifications do not contain all the provisions that are commonly found in contracts or purchasing agreements between state Medicaid agencies and MCOs. For example, this document does not include provisions on capitation rates, insolvency, financial audits, reinsurance, duration of the agreement, termination procedures, or subcontractual relationships. For suggested language on these and other general provisions, see:

  • Wendy L. Krasner, "Government Contracts in Managed Care," Critical Steps in Managed Care Contracting: A Looseleaf Guide, National Health Lawyers Association, 1995;
  • NHLA/AAHA Practice Guide Series, Volume 1: Managed Care Contracting Handbook, 1997, www.healthlawyers.org;
  • Medimetrix Consulting, "Medicaid Managed Care Contracting Guide," August 1997, Center for Health Care Strategies, Inc., www.chcs.org; and
  • Jane Perkins and Kristi Olson, "An Advocate's Primer on Medicaid Managed Care Contracting" 31 Clearinghouse Review 19 (May/June 1997), and www.nhelp.org.

Related CHSRP Activities

In addition to the Optional Purchasing Specifications: Medicaid Managed Care for Pediatric Services, CHSRP, with support from HRSA, is developing Optional Purchasing Specifications for CHIP for state CHIP agencies that do not administer their CHIP programs through Medicaid. The format of the sample CHIP specifications parallels that of the Medicaid specifications in this document, but there are significant policy differences that reflect differences in the underlying statutory authorities. For example, these Medicaid specifications contain a far more extensive set of covered benefits than are found in the CHIP specifications. This is because the federal Medicaid statute contains a more comprehensive minimum benefits package than does the CHIP statute.

In connection with the general pediatric purchasing specifications for Medicaid and CHIP, CHSRP is also developing:

  • Optional Purchasing Specifications: Medicaid Managed Care for Children with Special Health Care Needs with support from HRSA,
  • Optional Purchasing Specifications: Medicaid Managed Care for Children with Mental Illness and Addiction Disorders and Children in Foster Care with support from SAMHSA, and
  • Optional Purchasing Specifications for Child Development Services in Medicaid Managed Care with support from the Commonwealth Fund.

With various funding support, CHSRP is also developing sample purchasing specifications relating to a number of health services issues. Listed below are the projects underway at CHSRP. Upon completion, relevant provisions of these sample specifications will be incorporated into the sample Medicaid and CHIP pediatric specifications. Each set of sample specifications will be posted on the CHSRP website (www.gwu.edu/~chsrp) for the benefit of interested state and local health agencies and other potential users.

  • HIV infection and HIV-related conditions (August 1999);
  • Immunizations (May 1998);
  • Tuberculosis (August 1999);
  • Childhood lead poisoning (November 1998);
  • Sexually transmitted diseases (STDs);
  • Dental and oral health;
  • Diabetes;
  • Reproductive health;
  • Mental illness and addiction disorders of adults;
  • Asthma;
  • Elements of Memoranda of Understanding between public health agencies and MCOs;
  • Data and information collection and reporting; and
  • Access Standards.