Medicaid Contract Purchasing SpecificationsChildren with Behavioral Health NeedsChapter II: Prime/Subprime ApproachPart 1. Duties of ContractorTable of Contents§102. Identification of Enrolled Children with Behavioral Health Needs §104. Protocol for Coordination of Behavioral and Non-Behavioral Health Benefits §105. Enrollment and Disenrollment §106. Information to Enrolled Children §107. Quality Measurement and Improvement §108. Data Collection and Reporting §109. Enrolled Child Safeguards §111. Remedies for Noncompliance §112. Other Applicable Federal and State Requirements
§101. In General(a) Duty to Identify Enrolled Children with Behavioral Health Needs Contractor and each provider participating in Contractors provider network shall comply with the requirements of §102(b). (b) Basic Service Duty Contractor shall, for each enrolled child with behavioral health needs (as defined in §113(f)), cover and furnish, or arrange through the subcontract under §110 with Subcontractor to furnish, the items and services enumerated under §103. (c) Treatment Plan and Inpatient Discharge Plan Contractor shall, for each enrolled child with behavioral health needs (as defined in §113(f)), comply with:
(d) Delegation1 Contractor may delegate duties under [drafter insert name of purchasing document] to Subcontractor only if the following requirements are met:
(e) Family Participation Contractor shall ensure that Subcontractor, and the providers participating in Subcontractor's provider network, comply with the family participation requirements described in §201(d). (f) Other Duties In the case of an enrolled child with behavioral health needs (as defined in §113(f)) who has been referred to Subcontractor under §102(c), the following duties shall continue to apply to Contractor with respect to the furnishing of items and services that are the responsibility of Contractor under §103:
§102. Identification of Enrolled Children with Behavioral Health Needs(a) Duty of Purchaser to Assist in Identification of Children with Behavioral Health Needs2 In general, whether a Medicaid-eligible child enrolled in Contractor is a child with behavioral health needs is more likely to be known by the state Medicaid agency (or another state or local agency) than by the Contractor. For example, Purchaser will have access to fee-for-service claims data or managed care encounter data with respect to Medicaid-eligible children which would describe the utilization of behavioral health services by the child. The following illustrative language sets forth duties of Purchaser to notify Contractor of the names and eligibility numbers of those enrolled children whom Purchaser is able to identify as having behavioral health needs. Purchasers may wish to consider establishing interagency agreements or other arrangements with state mental health agencies, state child welfare agencies, and state or local juvenile justice to facilitate the exchange of information regarding the identification of such children. Purchasers could transmit such information to Contractors at the time of enrollment of a Medicaid-eligible child with behavioral health needs. Of course, the exchange and transmission of such information is subject to confidentiality and informed consent requirements applicable under state or federal law. For references to applicable federal rules, see §109(b) and (d).
(b) Duty of Contractor to Identify Children with Behavioral Health Needs4
(c) Duty to Refer Enrolled Children with Behavioral Health Needs to Subcontractor Contractor shall, within [ ] days of the determination, refer each enrolled child determined to be an enrolled child with behavioral health needs enumerated in paragraphs (1) through (5) to Subcontractor consistent with the subcontract under §110:
§103. Scope of Benefit(a) Covered Items and Services5 Contractor shall furnish, or arrange through Subcontractor for the furnishing of, to an enrolled child with behavioral health needs (as defined in §113(f)), the items and services covered under Part 1 and Part 1A of MEDICAIDSPECS, www.gwu.edu/~chsrp. (b) Items and Services Furnished Through Subcontractor Subject to §110(e)(2), Contractor shall ensure that Subcontractor furnish, to each enrolled child with behavioral health needs (as defined in §113(f)), the items and services enumerated in §202 that Subcontractor has a duty to furnish under the subcontract described in §110. (c) Items and Services for Which Purchaser Remains Responsible
§104. Protocol for Coordination of Behavioral and Non-Behavioral Health BenefitsCommentary: One of the critical issues in developing prime/subprime purchasing agreements is the coordination of services among providers participating in the networks of the Contractor and the Subcontractor. The illustrative language in §103(c) is designed to clarify the service responsibilities of the Contractor vis-à-vis the Purchaser. The illustrative language below is designed to enable the "prime" Contractor and the Subcontractor to clarify their respective service responsibilities through a written protocol. This protocol, in turn, would be incorporated into the subcontract governing the relationship between the "prime" and the "subprime" outlined in §110. For a discussion of this coordination issue see Teitelbaum et al., Selected Key Issues in the Development and Drafting of Public Managed Behavioral Health Care Carve-Out Contracts, Issue Brief #3, Managed Behavioral Health Care Issue Brief Series, GW Center for Health Services Research and Policy, (January 1999), pp. 4-5, www.samhsa.gov. (a) In General Contractor shall:
(b) Specification of Service Responsibilities The written protocol described in subsection (a) shall specify the items and services covered with respect to an enrolled child with behavioral health needs (as defined in §113(f)) (other than prescription drugs) for the furnishing of which:
(c) Prescription Drugs With respect to prescription drugs covered under §103and§202, the written protocol described in subsection (a) shall specify:
(d) Practice Guidelines for Co-occurring Conditions The written protocol described in subsection (a) shall:
(e) Notification of Critical Incidents or Events The written protocol described in subsection (a) shall specify procedures consistent with the requirements of §215(b) (relating to confidentiality safeguards) under which:
(f) Patient Information The written protocol described in subsection (a) shall specify:
§105. Enrollment and DisenrollmentCommentary: Under current Medicaid, states have the option of mandating enrollment by Medicaid beneficiaries in BHOs. A recent GAO report found that, among four states with mandatory enrollment, only one offered beneficiaries a choice among BHOs. General Accounting Office, Medicaid Managed Care: Four States' Experiences with Mental Health Carveout Programs (September 1999), GAO/HEHS-99-118, pp. 10-11, www.gao.gov. Purchasers will need to adapt the following illustrative language to their preferred enrollment policy. (a) Enrollment Procedures Contractor shall comply with the requirements of Part 2 of MEDICAIDSPECS to the extent consistent with the requirements of this section. (b) Duties Related to Children with Behavioral Health Needs Receiving Treatment at Time of Enrollment
Commentary: The following illustrative language would apply to children who at the time of enrollment are receiving behavioral health services, whether from another BHO or MCO. For illustrative language relating to memoranda of understanding between Contractor and child welfare or other agencies, see §212
(c) Grounds for Voluntary Disenrollment
Commentary: The following illustrative language would prohibit a contracting MCO from requesting that Purchaser involuntarily disenroll a child with behavioral health needs under any circumstances, including: the treatment of a child is too expensive, the child refuses treatment or misses appointments, the child (or the childs family or caregiver) behaves in ways that are abusive or disruptive, the child (or the childs family or caregiver) has not filled out the right paperwork, or the child has exercised the childs rights under a grievance or appeals system. Contractor would be able to request the disenrollment of a child who no longer has behavioral health needs. (d) Grounds for Involuntary Disenrollment7 Contractor may not terminate or request the termination of enrollment of any enrolled child with behavioral health needs (as defined in §113(f)) who has not requested to disenroll and who remains eligible for [drafter insert name of state Medicaid program]. (e) Duties Related to Children with Behavioral Health Needs Receiving Treatment at Time of Disenrollment
(f) Option to Disenroll in the Event of Insolvency
§106. Information to Enrolled ChildrenCommentary: The following illustrative language would require Contractor to provide information to newly enrolled children with behavioral health needs through an enrollee handbook (including the content and understandability requirements), a provider directory, and other means specified in the illustrative language at Part 3 of MEDICAIDSPECS, www.gwu.edu/~chsrp. Subsection (b) would supplement these generic requirements for an enrollee handbook with additional elements specific to children with behavioral health needs (a) In General Contractor shall comply with the requirements of Part 3 of MEDICAIDSPECS to the extent consistent with the requirements of this section. (b) Contents of Enrollee Handbook Contractors enrollee handbook shall contain the following information relating to the delivery of services for a child with behavioral health needs:
§107. Quality Measurement and Improvement(a) In General Contractor shall comply with the requirements of Part 8 of MEDICAIDSPECS to the extent consistent with the requirements of this section. (b) Studies of Quality of Services Furnished to Enrolled Children with Behavioral Health Needs Contractor shall ensure that Subcontractor conducts, or arranges for the conduct of, the studies enumerated in §213(a). (c) Clinical Studies Contractor shall ensure that Subcontractor conducts, or arranges for the conduct of, the studies enumerated in §213(b). (d) Core Performance Measures Contractor shall ensure that Subcontractor reports to Contractor data necessary to apply the performance measures enumerated in §213(c) (relating to the furnishing of substance abuse services). §108. Data Collection and ReportingCommentary: The following illustrative language would require Contractor to collect and report encounter data through a cross-reference to §907 of the CHSRP Medicaid Pediatric Purchasing Specifications (MEDICAIDSPECS). In addition, the language would require the collection and reporting of certain specific types of data set forth in subsections (b) and (c). Depending upon the precise content of the encounter data set used by Purchaser and Contractor, the requirements of subsections (b) or (c) may, in whole or in part, duplicate the encounter data; in such cases, the requirements of subsection (b) and (c) should be modified accordingly. A recent General Accounting Office review of Medicaid BHOs found that encounter data was "untimely, incomplete, and inaccurate." The GAO noted: "Encounter data require adequate information systems, and when data from several systems are combined, both technical and definitional issues must be resolved .If states and plans addressed some of these data problems, encounter data could be used to monitor plan performance ." Medicaid Managed Care: Four States' Experiences with Mental Health Carveout Programs (September 1999), GAO/HEHS-99-118, p. 26, www.gao.gov. For language in state Medicaid MCO or BHO contracts relating to mental health and substance abuse data reporting, see CHSRP, Negotiating the New Health System, 3rd Ed., Volume 2, Part 4, Table 5.3, pp. 5-444 5-491, www.gwu.edu/~chsrp. The impact of inadequate data collection and reporting upon the quality of care is illustrated by a recent report on behavioral health services for Medicaid-eligible children in Arizona: "Significant time, energy, and resources at the state, [regional], and provider levels appear to be devoted to information gathering that has minimal impact on improving performance and fidelity of the system. There is little effective synthesis of the information that is collected. The [state agency's] data system is missing so many fields as to render it relatively useless for many purposes. Essentially, the existing quality assurance systems have little utility for improving practice and results for children -- consuming substantial resources without observed benefits." Human Systems and Outcomes, Inc., Follow-up Review of Behavioral Health Services for Title XIX Eligible Children in Maricopa County, Arizona (June 2000). For a copy of the report, call the Arizona Center for Disability Law at 602-274-6287. (a) In General Contractor shall comply with:
(b) Data Specific to Children with Behavioral Health Needs Contractor shall collect and report to Purchaser, in such form and manner and for such period as Purchaser specifies, the following data:
(c) Data Specific to Children under the Jurisdiction of the State Child Welfare Agency Contractor shall collect and report to Purchaser the data enumerated in subsection (b) with respect to enrolled children with behavioral health needs who are under the jurisdiction of [drafter insert name of State Child Welfare Agency] as indicated by:
§109. Enrolled Child Safeguards(a) In General Contractor shall comply with the requirements of Part 1011 of MEDICAIDSPECS to the extent consistent with the requirements of this section. (b) Confidentiality Safeguards in Data Disclosure In disclosing data to Purchaser under [drafter insert name of purchasing document], Contractor shall comply with 42 C.F.R. Part 2 pertaining to the confidentiality of data related to alcohol or substance abuse. (c) Confidentiality Safeguards for Children with IEPs or IFSPs In the case of an enrolled child with behavioral health needs (as defined in §113(f)) who is receiving services under an IEP (as defined in §113(h)) or IFSP (as defined in §113(i)), Contractor shall comply with:
Commentary: There are circumstances under which parents or caregivers may wish to share, or allow a provider participating in Contractor's network to share, confidential information regarding their child with other service providers or other individuals working with the child outside of Contractor's network. The following illustrative language would allow parents or caregivers to waive the confidentiality requirements in order to facilitate the exchange of information regarding the child to such individuals. (d) Waiver of Confidentiality Safeguards at Request of Family The requirements of subsections (b) and (c) may be waived with respect to an enrolled child with behavioral health needs by the child's family or caregiver only if:
(e) Confidentiality Safeguards for Adolescents In the case of an enrolled child with behavioral health needs who is an adolescent (as defined in §113(a)), Contractor shall comply with the confidentiality requirements in §1002 of Part 10 of MEDICAIDSPECS (relating to confidentiality protections for enrolled adolescents). (f) Unnecessary Inquiries Consistent with §009(d) of MEDICAIDSPECS, Contractor shall ensure that any communication with an enrolled child with behavioral health needs (as defined in §113(f)) does not make unnecessary inquiries into the existence of a disability in violation of the Americans with Disabilities Act, 42 U.S.C. §12101 et seq.12 Commentary: The following illustrative language would extend the federal statutory and regulatory requirements applicable to state Medicaid agencies relating to due process protections for Medicaid beneficiaries to the BHOs with which those agencies contract. At least one state has already consented to the imposition of more stringent due process protections upon the state Medicaid agency and its contracting MCOs and BHOs. See Revised Consent Decree Governing TennCare Appeals, Grier v. Wadley, C.A. No. 79-3107 (M.D. Tenn., Oct. 26, 1999), available from Tennessee Justice Center (615-255-0331). (g) Due Process13 Contractor shall comply with the requirements of §1902(a)(3) of the Social Security Act, 42 U.S.C. §1396a(a)(3), and implementing regulations at 42 C.F.R. §§431.200 et seq., relating to notice, fair hearing, and continuation of coverage rights of an enrolled child with behavioral health needs (as defined in §113(f)) in the event of:
(h) Other Rights
§110. SubcontractCommentary: Under the prime/subprime approach to purchasing behavioral health services on a risk basis, Medicaid beneficiaries are enrolled in an MCO (the prime contractor), and those with behavioral health needs are referred to a Subcontractor (the subprime) for the provision of behavioral health services. States make capitation payments on behalf of these enrollees to the MCO; the MCO, in turn, negotiates payment arrangements with a Subcontractor (often a BHO) ranging from fee-for-service to full capitation. For recommendations concerning these subcontracting arrangements, see Stephen Moss, Contacting for Managed Substance Abuse and Mental Health Services: A Guide for Public Purchasers, Center for Substance Abuse Treatment, SAMHSA, Technical Assistance Publication (TAP) Series 22 (1998), pp. 106 - 107. Because the dividing line between behavioral health needs and general health needs in an individual case is often unclear, and because behavioral health interventions can be expensive, there is significant potential for payment and service disputes between MCOs and their subcontracting BHOs. These prime/subprime disputes can result in the withholding of covered items and services from enrolled children with behavioral health needs not because the medical necessity of the item or service is in question, but because there is no agreement on whether the furnishing of the item or service is the duty of the contracting MCO or the subcontracting BHO. Under §101 above, an MCO may not delegate its duty to furnish covered behavioral health services unless it does so through a subcontract with a Subcontractor. The following illustrative language sets forth the elements of this subcontract, which are designed to clarify the responsibilities of the MCO and the subcontracting BHO with respect to the furnishing of covered items and services to enrolled children with behavioral health needs. This suggested language is intended to enable the contracting MCOs and their subcontractors to anticipate and resolve disputes regarding service responsibilities without denying or delaying the provision of covered services to enrolled children. The suggested language does not cover all of the issues that would need to be addressed in such subcontract, such as payment terms and amounts, revocation, remedies in the event of breach, etc. (a) Purpose The purpose of the subcontract described in this section shall be to coordinate, and clarify responsibility for, the furnishing of items and services covered under §103 to an enrolled child with behavioral health needs (as defined in §113(f)) on the part of Contractor and [drafter insert name of Subcontractor] (Subcontractor). (b) Term The requirements of the subcontract described in this section shall apply for the same period to which [drafter insert name of purchasing document] applies, regardless of the date on which the subcontract is entered into by Contractor and Subcontractor. (c) Parties The parties to the subcontract described in this section shall be Contractor and Subcontractor. (d) Purchaser Approval
(e) Requirements The subcontract described in this subsection shall:
Commentary: The following illustrative language set forth in paragraphs (7) and (8) is premised on the policy that Contractor, which has a contactual relationship with the Purchaser, should be directly accountable to Purchaser for the performance of Subcontractor and its participating providers. Another approach would be to assign these review and monitoring duties to the Subcontractor, which has a direct contractual relationship with providers participating in its network.
Commentary: The following illustrative language parallels that found in contracts between the federal Medicare program and Medicare MCOs. It is intended to clarify that the Medicaid funds paid to Subcontractor and its participating providers are subject to the safeguards of the federal False Claims Act, 31 U.S.C. §3729 et seq.
(f) Disputes
§111. Remedies for Noncompliance(a) In General Contractor shall comply with the requirements of Part 12 of MEDICAIDSPECS. (b) Enrolled Children as Intended Third Party Beneficiaries Contractor agrees and affirms that an enrolled child with behavioral health needs (as defined in §113(f)) is an intended third-party beneficiary to [drafter insert name of purchasing document], and that such child, and the childs family or caregiver on the childs behalf, is entitled to all of the rights and remedies available to third party beneficiaries under state or other law. 18 §112. Other Applicable Federal and State Requirements Contractor shall comply with the requirements of Part 13 of MEDICAIDSPECS. §113. Definitions(a) Adolescent a child age [ ]19 through 20. Commentary: The following illustrative language defines the term "behavioral health provider" more narrowly than normal usage would suggest. Because these purchasing specifications focus on children, and because the behavioral health needs of children often differ substantially from those of adults, this definition incorporates the policy that the practitioners used by the contracting BHO to furnish covered services be "child-trained". That is, each practitioner, regardless of professional discipline, would not only have to meet relevant licensing and certification requirements but would also have to demonstrate a specified amount of experience or training in the provision of the professional services to children with behavioral health needs. For additional information, see Pires, Resources for Staffing Systems of Care for Children with Emotional Disorders and their Families (1995), Georgetown University Child Development Center, www.dml.georgetown.edu/depts/pediatrics/gucdc. (b) Behavioral health provider a psychiatrist, clinical psychologist, clinical social worker, counselor, occupational therapist, certified addiction counselor, or [drafter insert other categories of health professionals authorized under state law to assume responsibility for treatment of a child with behavioral health needs] who has:
Commentary: The following illustrative language relies on generic terms such as "nurse," "social worker," "family counselor," etc. These terms may imply different licensure categories in different states. Drafters should conform this language to the terminology appropriate to their state law and regulations. (c) Case manager a physician, nurse, social worker, family counselor, health educator, or individual who has:
Commentary: Under the "prime/subprime" approach reflected in this chapter of these purchasing specifications, identification of a child will be through the purchaser or through a determination by Contractor's managed care plan. The definition of "child with behavioral health needs" will therefore vary. The Medicaid statute does not contain such a definition. However, for purposes of the Community Mental Health Services Block Grant, SAMHSA has defined the term "children with a serious emotional disturbance" as "persons from birth up to age 18 who currently or at any time during the past year have had a diagnosable mental, behavioral, or emotional disorder of sufficient duration to meet diagnostic criteria specified within [DSM-IV] that resulted in functional impairment which substantially interferes with or limits the child's role or functioning in family, school, or community activities." 58 Fed. Reg. 29422 (May 20, 1993). The following illustrative language offers a broader definition. (d) Child with behavioral health needs a child under 21 who:
(e) Contractor the managed care organization doing business as [drafter insert name] that has entered into an agreement with Purchaser under [drafter insert name of purchasing document]. (f) Enrolled child with behavioral health needs a child with behavioral health needs (as defined in subsection (d)) who is eligible for [drafter insert name of state Medicaid program] and who is enrolled with Contractor under [drafter insert name of purchasing document]. (g) Family or caregiver20 a biological or adoptive parent of a child, a grandparent or stepparent with whom the child lives; an individual or entity that is a foster parent or legal guardian; or other individual (including a relative) or agency with legal authority or responsibility to care for the child. (h) Individualized educational program (IEP)21 a plan of services developed by an educational agency pursuant to the Individuals With Disabilities Education Act (IDEA), 20 U.S.C. §1401(11), 34 C.F.R. §§300.15, 300.347, which sets forth the special education and related services required by a child. (i) Individualized family services plan (IFSP)22 a plan of services developed by an early intervention agency pursuant to the Individuals with Disabilities Education Act (IDEA), 20 U.S.C. §§1401(12), 1435(d), 34 C.F.R. §§303.14, 303.340, 303.344, which sets forth the early intervention services required by a child and the childs family or caregiver. (j) Natural environment as defined in the Individuals with Disabilities Education Act (IDEA), 20 U.S.C. §§1435 1436, 34 C.F.R. §§303.12(b)(2), 303.18, a setting, including the home, that is natural or normal for the childs age peers who have no disabilities. Commentary: As used in these purchasing specifications, the term "provider" is broader than, and has a purpose different from, that of "behavioral health provider." The latter is used in the context of the provision of mental health or substance abuse services as they are covered under the specifications. The term "provider" is used in the context of provisions that are generic to these and other purchasing specification, such as provider network (§210). (k) Provider - a health care practitioner, clinic, hospital, school, or other entity enrolled by the State to furnish medical, dental, mental health, substance abuse, or other health care services. (l) Provider network the set of providers that have entered into enforceable written agreements with Contractor or Subcontractor that comply with the requirements of [drafter insert reference to provisions of purchasing document applicable to Contractor] or §210(f)(2), respectively, to furnish, or arrange for the furnishing of, covered items and services under §103 to enrolled children with behavioral health needs. (m) Purchaser [drafter insert name of state purchasing agency]. (n) Qualified substance abuse provider
(o) Subcontractor the behavioral health organization doing business as [drafter insert name] that has entered into a written agreement under §110 with Contractor for the purpose of carrying out the duties enumerated under Part 2 of [drafter insert name of purchasing document]. (p) Other terms see Part 14 of MEDICAIDSPECS, www.gwu.edu/~chsrp. Endnotes
|
Commentary: The basic service and other duties of Contractor under §101 apply with respect to enrolled children with behavioral health needs. Because not all of the children enrolled in Contractor have behavioral health needs, a mechanism is needed to identify such children, both upon initial enrollment and when behavioral health needs arise during the course of enrollment. The following illustrative language provides 3 avenues for identifying those enrolled children who have behavioral health needs: information supplied by Purchaser or other State agencies (subsection (a)); an initial assessment of newly enrolled children conducted by Contractor (subsections (b)(1) and (b)(4)); or a determination made by a provider participating in Contractor's network (subsections (b)(2) and (b)(4)). Upon a determination that a child is a child with behavioral health needs, the Contractor has a duty under subsection (c) to refer the child to the subcontracting BHO to receive mental health and substance abuse services and carry out the duties described in Part 2 of these specifications.