Marsha Regenstein, PhD, MCP

Marsha Regenstein is an Associate Research Professor in the Department of Health Policy. She is also the Director of the Department's Master of Science degree in Health Policy.

• Phone: (202) 994-8662
• Fax: (202) 973-1150
• Email: marshar@gwu.edu

Addressing quality and disparity issues in health care are guiding concerns of Professor Regenstein, a George Washington University alumna and member of the school's faculty since 2001. Currently Professor Regenstein is the Associate Director of Aligning Forces for Quality, a far-reaching initiative aimed at improving the overall quality of health and health care at the regional level. She is also the Project Director of Speaking Together, a program that has a special focus on raising the bar in language services and reducing health care disparities associated with language barriers. Aligning Forces for Quality and Speaking Together are both national Robert Wood Johnson Foundation programs, and are housed in the Department of Health Policy's Center for Health Services Research and Policy. Professor Regenstein is also serves on committees with the National Quality Forum and the National Committee on Quality Assurance.

Formerly, Professor Regenstein has held positions as the Director of the National Public Health and Hospital Institute, a nonprofit research and education organization that addresses issues of national importance to safety net providers and the patients they serve, and as the Vice President for Research for the National Association of Public Hospitals and Health Systems. Prior to joining George Washington University, Professor Regenstein was Vice President of the Economic and Social Research Institute, which conducts research designed to enhance the effectiveness of social programs, to improve the way health care services are organized and delivered, and to make quality health care accessible and affordable.

Education

Bachelor of Arts (American Studies), Brandeis University, 1980
Master of City Planning, Massachusetts Institute of Technology, 1982
Doctor of Philosophy (Public Policy, health concentration), George Washington University, 1999

Teaching

Applications of Health Policy Analysis, Department of Health Policy, course director, Spring 2006, 2007, and 2008.
Advanced Health Policy Analysis, Department of Health Policy, course co-director, Fall 2003 and Spring 2007.
Advanced Health Policy Analysis: Medically Underserved Populations, Department of Health Policy, course co-director, Fall 2004 and Spring 2005.
Understanding Vulnerable Populations, Department of Health Policy, course co-director Summer 2004.
Introduction to the Safety Net, Department of Health Policy, course director, Summer 2002.

Research

Professor Regenstein leads projects on quality and disparity issues in health care at the Center for Health Services Research and Policy in the Department of Health Policy at the George Washington University.

Departments

• Health Policy

Institutes & Centers

• Center for Health Services Research and Policy

Publications

• Challenges in Language Services: Identifying and responding to patients' needs.
  Regenstein M, Mead H, Muessig KE, Huang J. Challenges in Language Services: Identifying and responding to patients' needs. J Immigrant Minority Health. Published online only. June 2008.
• Bolstering the safety net: a top priority for health care reform.
  Gage L, Regenstein M. Bolstering the safety net: a top priority for health care reform. Health Affairs 1999;18 (5):254-7.
• Hospital Language Services: Quality Improvement and Performance Measures, Advances in Patient Safety: New Directions and Alternative Approaches.
  Regenstein M, et al. Hospital Language Services: Quality Improvement and Performance Measures, Advances in Patient Safety: New Directions and Alternative Approaches. In Press. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/
• Preferences for self-management support: Findings from a survey of diabetes patients in safety net health systems.
  Sarkar U, Piette JD, Gonzales R, Lessler D, Chew LD, Reilly B, Johnson J, Brunt M, Huang J, Regenstein M, Schillinger D. Preferences for self-management support: Findings from a survey of diabetes patients in safety net health systems. Patient Education and Counseling, 2008; 70: 102-110.
• Assessing Health and Health Care in the District of Columbia: Phase I Report
  Lurie N, Gresenz CR, Blanchard JC, Ruder T, Chandra A, Ghosh-Dastidar B, Price A, Siegel B, Regenstein M, Sickler D, Norton B, Jones K. Assessing Health and Health Care in the District of Columbia: Phase I Report, RAND WR-534, 2008.
• Measuring and Improving the Quality of Hospital Language Services: Insights from the Speaking Together Collaborative
  Regenstein M. Measuring and Improving the Quality of Hospital Language Services: Insights from the Speaking Together Collaborative, Journal of General Internal Medicine, 22(2): 356-359, November 2007.
• Assumed Equity: Early Observations from the First Hospital Disparities Collaborative.
  Siegel B, Bretsch J, Sears V, Regenstein M, Wilson M. Assumed Equity: Early Observations from the First Hospital Disparities Collaborative. Journal for Healthcare Quality, 2007; 29(5):11-15.
• Jumpstarting the IRB Approval Process in Multi-Center Studies
  Blustein J, Regenstein M, Siegel B, Billings J. Jumpstarting the IRB Approval Process in Multi-Center Studies, Health Services Research, 42:4, August 2007.
• The Heart of the Matter: The Relationship between Communities, Cardiovascular Services, and Racial and Ethnic Gaps in Care.
  Mead H, Regenstein M, Lara A. The Heart of the Matter: The Relationship between Communities, Cardiovascular Services, and Racial and Ethnic Gaps in Care. Managed Care Interface, 2007; 20(8):22-28.
• Heart Patients' Experiences with the Health Care System in 10 Communities.
  Regenstein M, Mead H, Jones K, Ramos C, Lara A. Heart Patients' Experiences with the Health Care System in 10 Communities. Expecting Success Project/The George Washington University School of Public Health and Health Services, Spring 2007.
• Financing and Reimbursement of Cardiac Care: Implications for 10 Hospitals and their Patient Populations.
  Nolan L, Lara A, Mead H, Muessig K, Regenstein M. Financing and Reimbursement of Cardiac Care: Implications for 10 Hospitals and their Patient Populations. Expecting Success Project/The George Washington University School of Public Health and Health Services, Winter 2007.
• Enhancing Public Hospitals' Reporting of Data on Racial and Ethnic Disparities in Care.
  Siegel B, Regenstein M, Jones K. Enhancing Public Hospitals' Reporting of Data on Racial and Ethnic Disparities in Care. New York, NY: The Commonwealth Fund, January 2007.
• The Heart of the Matter: The Relationship between the Delivery of Cardiovascular Care and Health Care Disparities.
  Regenstein M, Mead KH, Lara AS. The Heart of the Matter: The Relationship between the Delivery of Cardiovascular Care and Health Care Disparities. Expecting Success Project/The George Washington University School of Public Health and Health Services, Spring 2006.
• A Preview of Heart Care in Broward County, Florida: Implications for Hispanic and African American Residents.
  Regenstein M, Lara A, Trott J, Cyprien S. A Preview of Heart Care in Broward County, Florida: Implications for Hispanic and African American Residents. Expecting Success Project/The George Washington University School of Public Health and Health Services, Spring 2006.
• A Preview of Heart Care in Durham, North Carolina: Implications for African American and Latino Residents.
  Regenstein M, Lara A, Trott J, Cyprien S. A Preview of Heart Care in Durham, North Carolina: Implications for African American and Latino Residents. Expecting Success Project/The George Washington University School of Public Health and Health Services, Spring 2006.
• A Preview of Heart Care in El Paso, Texas: Implications for Hispanic Residents.
  Regenstein M, Lara A, Trott J, Cyprien S. A Preview of Heart Care in El Paso, Texas: Implications for Hispanic Residents. Expecting Success Project/The George Washington University School of Public Health and Health Services, Spring 2006.
• A Preview of Heart Care in Greenville, Mississippi: Implications for African American and Hispanic Residents.
  Regenstein M, Lara A, Trott J, Cyprien S. A Preview of Heart Care in Greenville, Mississippi: Implications for African American and Hispanic Residents. Expecting Success Project/The George Washington University School of Public Health and Health Services, Spring 2006.
• A Preview of Heart Care in Jackson, Mississippi: Implications for African American and Hispanic Residents.
  Mead KH, Regenstein M, Cyprien S. A Preview of Heart Care in Jackson, Mississippi: Implications for African American and Hispanic Residents. Expecting Success Project/The George Washington University School of Public Health and Health Services, Spring 2006.
• A Preview of Heart Care in San Antonio, Texas: Implications for Hispanic and African American Residents.
  Regenstein M, Lara A, Trott J, Cyprien S. A Preview of Heart Care in San Antonio, Texas: Implications for Hispanic and African American Residents. Expecting Success Project/The George Washington University School of Public Health and Health Services, Spring 2006.
• A Preview of Heart Care in Washington, DC: Implications for African American and Latino Residents.
  Regenstein M, Lara A, Trott J, Cyprien S. A Preview of Heart Care in Washington, DC: Implications for African American and Latino Residents. Expecting Success Project/The George Washington University School of Public Health and Health Services, Spring 2006.
• Race, Ethnicity, and Language of Patients: Hospital practices Regarding Collection of Information to Address Disparities in Health Care.
  Regenstein M, Sickler D. Race, Ethnicity, and Language of Patients: Hospital practices Regarding Collection of Information to Address Disparities in Health Care. Washington, DC: National Public Health and Hospital Institute, 2006.
• America's Public Hospitals and Health Systems, 2003: Results of the Annual NAPH Hospital Characteristics Survey.
  Huang J, Silbert J, Regenstein M. America's Public Hospitals and Health Systems, 2003: Results of the Annual NAPH Hospital Characteristics Survey. Washington, DC: National Association of Public Hospitals and Health Systems, October 2005.
• "Community Engagement": The Search for a Rational Policy.
  Rosenbaum S, Siegel B, Regenstein M. EMTALA and Hospital "Community Engagement": The Search for a Rational Policy. Buffalo Law Review 2005:53(2)499-535.
• Stresses to the Safety Net: The Public Hospital Perspective.
  Regenstein M, Huang J. Stresses to the Safety Net: The Public Hospital Perspective. Washington, DC: Kaiser Commission on Medicaid and the Uninsured, June 2005.
• Caring for Patients with Diabetes at Safety Net Hospitals and Health Systems.
  Regenstein M, Huang J, Cummings L, Lessler D, Reilly B, Schillinger D. Caring for Patients with Diabetes at Safety Net Hospitals and Health Systems. New York, NY: The Commonwealth Fund, June 2005.
• Caring for Patients with Diabetes at Safety Net Hospitals and Health Systems: What the Patients Say about Their Care.
  Regenstein M, Huang J, et al. Caring for Patients with Diabetes at Safety Net Hospitals and Health Systems: What the Patients Say about Their Care. Washington, DC: National Association for Public Hospitals and Health Systems, June 2005.
• An Assessment of Hospital-Sponsored Health Care for the Uninsured in Polk County/Des Moines, Iowa.
  Nolan L, Regenstein M, Cox M. An Assessment of Hospital-Sponsored Health Care for the Uninsured in Polk County/Des Moines, Iowa. Des Moines, IA: Blue Ribbon Steering Committee, June 2005.
• Assessment of the National Governors Association's Demonstration Project: Enhancing the Safety Net through Data-Driven Policy.
  Regenstein M, Mead H. Assessment of the National Governors Association's Demonstration Project: Enhancing the Safety Net through Data-Driven Policy. Prepared for the NGA Center for Best Practices. Washington, DC: School of Public Health and Health Services, January 2005.
• Understanding the first Institute of Medicine report and its impact on patient safety.
  Regenstein M. Understanding the first Institute of Medicine report and its impact on patient safety. In: Youngberg B, Hatlie M, editors. The patient safety handbook. Boston: Jones and Bartlett Publishers, Inc.; 2004.
• Health reform and the safety net: big opportunities: major risks.
  Siegel B, Regenstein M, Shin P. Health reform and the safety net: big opportunities: major risks. J Law Med Ethics 2004;32(3):426-32.
• Walking a tightrope: the state of the safety net in ten U.S. communities.
  Regenstein M, Nolan L, Wilson M, Mead H, Siegel B. Walking a tightrope: the state of the safety net in ten U.S. communities. Princeton (NJ): Robert Wood Johnson Foundation's Urgent Matters project; 2004 May.
• An assessment of the safety net in Boston, Massachusetts.
  Mead KH, Shin P, Regenstein M, Jones K, Kenney K. An assessment of the safety net in Boston, Massachusetts. Princeton (NJ): Robert Wood Johnson Foundation's Urgent Matters project; 2004 Apr.
• An assessment of the safety net in Atlanta, Georgia.
  Harvey J, Regenstein M, Jones K. An assessment of the safety net in Atlanta, Georgia. Princeton (NJ): Robert Wood Johnson Foundation's Urgent Matters project; 2004 Mar.
• An assessment of the safety net in Detroit, Michigan.
  Regenstein M, Nguyen K, Jones K, Kenney K. An assessment of the safety net in Detroit, Michigan. Princeton (NJ): Robert Wood Johnson Foundation's Urgent Matters project; 2004 Mar.
• An assessment of the safety net in Fairfax County, Virginia.
  Nolan L, Vaquerano L, Jones K, Regenstein M. An assessment of the safety net in Fairfax County, Virginia. Princeton (NJ): Robert Wood Johnson Foundation's Urgent Matters project; 2004 Mar.
• An assessment of the safety net in Lincoln, Nebraska.
  Nolan L, Vaquerano, Jones K, Regenstein M. An assessment of the safety net in Lincoln, Nebraska. Princeton (NJ): Robert Wood Johnson Foundation's Urgent Matters project; 2004 Mar.
• An assessment of the safety net in Memphis, Tennessee.
  Nolan L, Harvey J, Jones K, Regenstein M. An assessment of the safety net in Memphis, Tennessee. Princeton (NJ): Robert Wood Johnson Foundation's Urgent Matters project; 2004 Mar.
• An assessment of the safety net in Phoenix, Arizona.
  Nolan L, Vaquerano L, Regenstein M, Jones K. An assessment of the safety net in Phoenix, Arizona. Princeton (NJ): Robert Wood Johnson Foundation's Urgent Matters project; 2004 Mar.
• An assessment of the safety net in Queens, New York.
  Mead KH, Regenstein M, Jones K. An assessment of the safety net in Queens, New York. Princeton (NJ): Robert Wood Johnson Foundation's Urgent Matters project; 2004 Mar.
• An assessment of the safety net in San Antonio, Texas
  Wilson M, Shin P, Regenstein M, Jones K. An assessment of the safety net in San Antonio, Texas. Princeton (NJ): Robert Wood Johnson Foundation's Urgent Matters project; 2004 Mar.
• An assessment of the safety net in San Diego, California
  Nguyen K, Shin P, Regenstein M, Wilson M, Kenney K, Jones K. An assessment of the safety net in San Diego, California. Princeton (NJ): Robert Wood Johnson Foundation's Urgent Matters project; 2004 Mar.
• Advanced access: ambulatory care redesign and the nation's safety net.
  Singer I, Regenstein M. Advanced access: ambulatory care redesign and the nation's safety net. Washington: National Association of Public Hospitals and Health Systems; 2003 Dec.
• Physician leadership in safety net hospitals: a report of the Physician Leadership Institute.
  Carrier B, Regenstein M, Kuzner J. Physician leadership in safety net hospitals: a report of the Physician Leadership Institute. Report for the Josiah Macy, Jr., Foundation. Washington: National Public Health and Hospital Institute; 2003 Aug.
• Serving diverse communities in hospital and health system settings.
  Martinez E, Cummings L, Davison L, Singer I, Sickler D, DeGuzman A, Regenstein M. Serving diverse communities in hospital and health system settings. Report for the Department of Health and Human Services' Office of Minority Health. Washington: National Public Health and Hospital Institute; 2003 Aug.
• Barriers to prenatal care: findings from a survey of women who deliver at public hospitals.
  Regenstein M, Huang J, Cummings L, Sickler D. Barriers to prenatal care: findings from a survey of women who deliver at public hospitals. Washington: The National Public Health and Hospital Institute; 2003 Jul.
• Pharmacy management self-assessment tool for plans and providers serving low-income populations.
  Regenstein M, Huang J, Shearer J. Pharmacy management self-assessment tool for plans and providers serving low-income populations. Rockville (MD): Health Resources and Services Administration; 2003 May.
• Access to care for the uninsured and underserved: an assessment of the twenty-county service area of The Health Foundation of Greater Cincinnati.
  Regenstein M, Kenney K, Vaquerano L. Access to care for the uninsured and underserved: an assessment of the twenty-county service area of The Health Foundation of Greater Cincinnati. Cincinnati: The Health Foundation of Greater Cincinnati; 2003 Apr.
• Health coverage in Massachusetts: far to go: farther to fall.
  Rosenbaum S, Lambrew J, Shin P, Regenstein M, et al. Health coverage in Massachusetts: far to go: farther to fall. Boston: The Blue Cross Blue Shield Foundation of Massachusetts Foundation; 2002 Sep.
• NAPH ambulatory care source book: Findings from the 2001 NAPH ambulatory care survey.
  Regenstein M, Shearer J. NAPH ambulatory care source book: Findings from the 2001 NAPH ambulatory care survey. Washington: National Association of Public Hospitals and Health Systems; 2001.
• Prenatal care in the community: How eight safety net hospital systems are managing care for low-income women.
  Singer I, Regenstein M. Prenatal care in the community: How eight safety net hospital systems are managing care for low-income women. Washington, DC: American College of Obstetricians and Gynecologists; 2001.
• Strategies to optimize hospital Medicaid enrollment.
  Fagnani L, Regenstein M. Strategies to optimize hospital Medicaid enrollment. Washington, DC: National Association of Public Hospitals and Health Systems; 2000.
• Medicaid managed care for persons with disabilities: A closer look.
  Regenstein M, Schroer C, Meyer JA. Medicaid managed care for persons with disabilities: A closer look. Washington, DC: Kaiser Commission on Medicaid and the Uninsured; 2000.
• Medicaid managed care for persons with disabilities: Case studies of programs in Florida, Kentucky, Michigan and New Mexico.
  Regenstein M, Schroer C, Meyer JA. Medicaid managed care for persons with disabilities: Case studies of programs in Florida, Kentucky, Michigan and New Mexico. Washington, DC: Kaiser Commission on Medicaid and the Uninsured; 2000.
• Medical errors and patient safety: issues for public hospitals.
  Regenstein M. Medical errors and patient safety: issues for public hospitals. Washington, DC: National Public Health and Hospital Institute; 2000.
• Pharmacy management in Medicaid managed care plans. Report for the Health Resources and Services Administration's Office of Financing and Managed Care.
  Regenstein M, Goodman N, Shearer J. Pharmacy management in Medicaid managed care plans. Report for the Health Resources and Services Administration's Office of Financing and Managed Care. Washington, DC: National Public Health and Hospital Institute; 2000.
• Bolstering the safety net: a top priority for health care reform.
  Gage L, Regenstein M. Bolstering the safety net: a top priority for health care reform. Health Affairs 1999;18 (5):254-7.