Provision of easily understood information

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NE

"5.3  Enrollment Activities
The EBS shall complete the following enrollment activities for mandatory clients: ...
   (a)  Educate clients concerning the full range of Medicaid benefits.including: ...
   (b)  Provide the client with brochures, written material, etc., explaining the NHC that are easily understood by the client, and developed in ways appropriate to meet the needs of the client."  Nebraska Contract, page 50.

PA

"2.  Recipient Education
All materials must be prior approved by the Department. The contractor must develop and implement a plan to: ...
  b. Design materials that will be shown to recipients at a reading level equivalent to fourth grade or lower."  Pennsylvania Program Standards, Rider 2.