Technical Services Q & A

Q: Is there any information about the Reserves Services available online?

A: As a matter of fact, yes! The Himmelfarb Reserves Department has recently added comprehensive information about its Reserve Services to the library web site. This site provides detailed information on subjects such as Prometheus and Electronic Reserves; how to place an item on reserve; how to locate a reserve item; and copyright and fair use policies.

Q: Can I download the necessary forms from your site?

A: Yes. Forms are available in Adobe PDF format for you to print. Please complete the request form and return it to the Reserves Department via fax 202-223-3691 Attn: Zaheer Arastu, interdepartmental mail, or come in and drop it off at the Circulation Desk.

Q: Sounds great! Where can I find this web page?

A: Point your web browser to: http://www.gwumc.edu/library/services/reserves/.

Q: How do I get articles from journals that the library does not subscribe to?

A: There are several ways of doing this.

Using Ovid MEDLINE. . .

1. Perform your search.
2. Go to the Citation Manager at the bottom of the screen. Select the Order button on the right hand side.
3. Enter your order information and click Continue.
4. Enter Delivery / Billing information and click on the Order Items button.
5. Your order will be submitted via DOCLINE.

Using PubMed. . .

1. Perform your search.
2. Select an item.
3. Click on Order in the toolbar at the top of the PubMed search page.
4. Enter your registered User ID and Password. If you do not have a User ID and Password, please contact Deidre Washington for details 202-994-2860.
5. Accept Copyright Compliance Warning to continue.
6. Enter a Not Needed After Date.
7. Verify and/or change Delivery Information.
8. If the Himmelfarb Library does not own the title and cost is not an issue, click on Yes to have your request routed to another library to fill.
9. Click on Send Order.
10. Your order will be submitted via Loansome Doc.

Using the Himmelfarb Library Online Request Form . . .

1. Find your citation.
2. Go to the library homepage at: http://www.gwumc.edu/library.
3. Click on Electronic Request Forms under the Hot Links heading.
4. Click on either the Journal ILL Request or the Book or Chapter ILL Request link.
5. Enter your request and delivery information and click on Place Request.

Q: I came across a great resource for the library's collection. How do I go about recommending a title for purchase?

A: We value your input. To suggest a title use our "Library Purchase Recommendation" form, which can be found under Electronic Request Forms on the library home page (http://www.gwumc.edu/library/) or contact George Paul, Acquisitions Librarian, at (202) 994-3682 or email: mlbgpp@gwumc.edu. Other forms on this page allow you to order additional copies of library materials and voice comments, concerns, and suggestions.