Introducing Online Request Forms

As of July 15th, 2002, the Himmelfarb Library ILL and Document Delivery Department will no longer be accepting paper, fax or email requests for materials. All requests must be made through the online ordering module accessible by following the link to "Other Request Forms" on the library web page. (http://www.gwumc.edu/library/services/docdelivery/ill_service.cfm)

See below for step-by-step instructions on how to use our online forms.

If you have any further questions or concerns about this change in service please contact us by email at: mlbdoc@gwumc.edu

Instructions for Entering Online ILL Requests

Step 1

1. Type your first and last name.
2. Type your email address.
3. Select your affiliation from the drop down list.
4. Click on next.

Step 2

1. Select the type of request from
   the drop down list. Your options
   are:

   ILL - Book,
   ILL – Chapter from a Book
   ILL – Journal Article
   Offsite Storage – Book
   Offsite Storage – Journal Article
   Photocopy – Chapter from a Book Photocopy - Journal Article

2. Click on next.

Step 3

1. Select your preferred Delivery Method. Your options are:
   Pick up
   Email
   Mail
   Fax
2. The purpose of your request will default to Research. The other options available are Patient Care and Education.
3. Under Service Option, please indicate how quickly you need the material and then indicate whether you would like us to borrow an item from outside our collection if we do not own the title.
4. Under Billing Options, select how you would like to be billed for the transaction.
5. Please note: Authorization for billing to the MFA is required for all transactions. Please be sure to print off your confirmation email, obtain authorization from your Department Head the authorization and fax us the authorized request.
6. Enter your request information in the appropriate boxes.
   Verify that the name and contact information shown at the bottom of the page is correct.
7. Click on next.

Step 4

1. Enter your mailing address, phone and fax information.
2. Click on submit. You will get the confirmation screen shown below.




3. To submit additional requests, simply click on the Make another request button. You will be prompted to repeat steps 2 and 3, but you will not need to re-enter any contact information.